Simon Smith My Lease car arrived yesterdayMy Lease car arrived yesterday and it made me reflect on the whole process using I-Carlease. I was in contact with Rebecca from Day 1 and that continuity has I ensured I continued with my order despite many delays in the VAG logistics chain. None of that was the fault of I-Carlease.
I have been kept fully informed through the process and Rebecca went above and beyond when considering other car options when my existing order was delayed.Leased a Volkswagen Golf
AB Smooth ServiceAll requests were fulfilled, and communication was efficient and friendly.
Leased a Volkswagen T-ROC
Barry Couldn't ask for more - a flawless interactionI made an enquiry through an aggregation web site and had a response within minutes from iCarlease. It was so quick that I assumed it must have been automated, but I replied to that mail with a follow-up query and that was also responded to within minutes by Katie Bantock. Katie dealt with subsequent questions and took me through the order process which resulted in the vehicle being delivered in just over a week. Many thanks to Katie and team.
Leased a Volkswagen Tiguan