Vik Zafar

My responsibilities: In my role as an Account Manager at iCarLease, my responsibilities extend beyond conventional sales. I am dedicated to delivering outstanding customer service, ensuring a seamless and positive experience for our clients. From understanding their unique needs to guiding them through diverse leasing options, my objective is to surpass their expectations. I take pride in building lasting relationships with customers, providing top-notch service that leaves them thoroughly satisfied with their iCarLease experience.

Background: I Started my automotive career in retail car sales working for Skoda franchise in in early 2020, from there I moved into the leasing industry. I gained amazing experience from my previous role which was a digital online sales executive mainly doing online sales specifically on factory orders and new cars, this particular role came in to affect from covid due to customers not being able to come into the showroom. I worked with some amazing people and gained heaps of experience in this role.

While progressing my career I joined iCarLease in late 2021. I have a passion for cars and love the industry I work in. I particularly enjoy it when we get good feedback and go that extra mile for the customer, it does make my job very rewarding.

Fun Fact/Interest: My favourite car is a BMW M3, I have driven many BMW’s and other performance vehicles. BMW in my opinion is one of the best.